SETS Module

Field Route and Task Management

In the SETS web panel, field locations are assigned to people, route suggestions are created from the company or depot starting point, and completed work comes back from the mobile app with location data.

How are tasks and routes assigned to a field team?

The manager selects locations in the panel and assigns them to one or more people. They can also create a route suggestion from the company or depot starting point and split the locations across people. Field staff see only their own assignments in the mobile app, and each completion reaches the panel with its location.

SETS route suggestion: an 18-stop plan from the Tuzla depot split across three staff, with total distance, time and coloured routes on the map — Route suggestion: stops are split across three staff, balanced by distance. The screenshot uses fictional demo data.

Workflow

From assignment to completion

Pick locations

Locations are picked from the list, with filters or on the map.

Route suggestion

An ordered route is suggested from the company or depot start; the work can be split across several people.

Assign

The assignment is sent to the people; field staff see it in the mobile app.

Complete in the field

Staff complete the task; the record is sent with location and optional details such as a note or a count.

Track the result

The panel shows completed, pending and cancelled work together with the location deviation.

Verification

Seeing that the work was done at the right place

Every completion is saved with the location where the work was done. The location deviation tolerance set in the panel defines how many metres away from the target the completion may be; in the task report, completions outside the tolerance stand out and can be sorted by deviation distance.

Adjustable deviation toleranceSort by deviation distanceCompleted, pending and cancelled viewsAssignment history and restore

Field Side

What field staff see

In the mobile app, staff see only the locations assigned to them. Completions made where there is no internet are kept on the device and sent to the panel automatically when the connection returns. The panel can also send notification messages to selected users.

Common Questions

Questions about task and route management

Can a route be split across several people?

Yes. When the route suggestion is created, the locations are divided among the selected people; you can also adjust the assignment by hand.

Where does a route start?

The route is suggested from the company or depot starting point defined in the panel. Several depots can be defined.

What if someone completes a task at the wrong place?

The completion is saved with its location. If the distance to the target exceeds the tolerance set in the panel, it appears as a deviation in the task report.

Can an assignment deleted by mistake be restored?

Assignments are archived first; an archived assignment can be restored, and each assignment keeps its history.

Last updated: 9 October 2026